What you will learn
- Understand the global cargo world to avoid strategic and tactical errors
- Reduce your operating costs and maintain optimum levels of customer service
- Capitalize on the changes within the cargo industry by researching and planning effectively
- Understand shippers’ changing needs and how to adjust your business for immediate results
- Improve your competitive performance by acquiring exceptional management tools
Who should attend?
- Cargo commercial managers
- Cargo operations managers
- Freight forwarders
- Cargo agents
Course format
- This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
- Student performance will be based on an assessment
Prerequisites
- Participants should have prior knowledge of air cargo procedures
- Recommended level is Intermediate
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or
the equivalent level for other languages.
